Wish i could help, but i dont know why this happens and trust me your not the only one that this has happened to. The only advice that i could give is to either uninstall and then install again. Just type in your same email and password on the box that says," i have an account" and you will get your same stat. Hopefully you will have a select button on the red barron plane and check to see if ur the rank required for that plane. Srry if this advice doesnt work, just trying to help. For full help go report to Zuperman. Hope u can use it soon bro.