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TOPIC: WTH IS THIS!!!!! I need this fixed I spend real $

WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203389

  • BULLET [M]isfit
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I tried to play today and this was the screen I got. All my stats but my df, in game $ missing and we I don't belong to any squad and my name.... Gone... I have spent over $500 U.S. dollars on this game. I attempted to login when the screen popped that said already have an account or create an account. I clicked already have. I tried both email accounts I have and mind u I only have two emails and attempted my password. It said error. Then I said to myself maybe I forget my password so I typed in the email I usually use and clicked forget password. It said do not rec email, so then I used my other email that I rarely use thinking maybe I used that and got exact same response. I have all planes but the second to last fokker. And all upgrades and should show $380,000+ Df coins. I have all paint for all planes except moraf because I am not moral yet... I need my stuff back that I have earned in game and paid for.outta my pocket. Or I want ALL MY MONEY BACK. I HAVE NOT BEEN BANNED AND NEVER DELETED MY ACCOUNT SO THIS SHOULD NOT BE HAPPENENING. I even tried to login in through Facebook but it kept kicking me back to the screen that asked if I had or needed to create an account... Please fix this. Not fair to me. I have been an advocate to dog fight and have not only earned my rank and planes but have also spent a lot of my hard earned REAL MONEY, to make this game more fun to me.


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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203390

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holy cow.....wth is going on in the game






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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203408

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BULLET [M]isfit wrote: I tried to play today and this was the screen I got. All my stats but my df, in game $ missing and we I don't belong to any squad and my name.... Gone... I have spent over $500 U.S. dollars on this game. I attempted to login when the screen popped that said already have an account or create an account. I clicked already have. I tried both email accounts I have and mind u I only have two emails and attempted my password. It said error. Then I said to myself maybe I forget my password so I typed in the email I usually use and clicked forget password. It said do not rec email, so then I used my other email that I rarely use thinking maybe I used that and got exact same response. I have all planes but the second to last fokker. And all upgrades and should show $380,000+ Df coins. I have all paint for all planes except moraf because I am not moral yet... I need my stuff back that I have earned in game and paid for.outta my pocket. Or I want ALL MY MONEY BACK. I HAVE NOT BEEN BANNED AND NEVER DELETED MY ACCOUNT SO THIS SHOULD NOT BE HAPPENENING. I even tried to login in through Facebook but it kept kicking me back to the screen that asked if I had or needed to create an account... Please fix this. Not fair to me. I have been an advocate to dog fight and have not only earned my rank and planes but have also spent a lot of my hard earned REAL MONEY, to make this game more fun to me.


WHOOOOOA BULLET! Check back in a while - Zuperman had to sacrifice stats updating to give servers more power to kill the lag issue. I had the same thing happen but now it's all back. Just give it some time im sure everything will go back to normal.




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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203415

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I had the same thing happen this morning Bullet. It will get fixed, it may take some jumping through hoops but i have everything back now.



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(.Y.)
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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203429

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Ok so now I feel like a jerk.lol hopefully mine will too then. Just frustrating. But if what Zup does fixes in game issues w lag and glitches than the sacrifice will be worth it.Thanks guys..

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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203442

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Yes the same here. No name no money first.
But after I logged in several times all was fixed. :)
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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203451

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I can't even.log in... It asks for email and password when I hit a map to play. But when I use email and password it say it isn't valid. So then I enter my email one of two but have tried both because I own two email accounts just can't remember which one I use. But when I hit forgot password w either email it say password reset failed because doesn't recognize email. It's saying my email doesn't exist. I can't even get a password reset for login.

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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203453

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I don't want to start over and how can Zup refund my money if that was even an option because it.was billed through Sprint and my bills are paid. I don't want a credit.on my cell Bill I want real money like I.spent on my cell Bill for purchases I made through echoboom. I don't even want that. I just want my account back up and running. And my email to be recognized so I can play. I spent a lot of time getting where I did and had to hear a lot of bitching from the wife because she doesn't understand the addiction to this game. No reason I can't get everything back with my air chief level 28, 385,000coin, w my stats, ranking, and all my planes and tank w all their upgrades. That's what I want.

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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203454

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Try the "forgot password" thing with both email addresses. then you will receive for both accounts a new password. Later you can change it again.
And I had to select the remember password box that all of my Infos were showed.


Edit:
Sorry I see you already tried
Komm ins deutsche Jagdgeschwader1
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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203455

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It has happened to me too and I can't get back in yet. I'll give it time and things should be fine. Zup has had a busy week so give it a chance to settle out.
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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203457

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I get it... I understand busy weeks. I just spent past couple days in hospital. My wife had a baby... I totally understand busy week.

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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203747

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I'[M] Baaaacckkkkk!!! ZUPERMAN AND I HAD PASSED ABOUT 20emails back and forth but problem solved. He is very much on top of the game. I was very upset but he definitely helped me and didn't give up until there was a solution. Thank you Joaquin! By the way knock the thief sh*t out. He's not a thief.

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WTH IS THIS!!!!! I need this fixed I spend real $ 5 years 3 months ago #203749

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Let us know the steps taken by you to resolve the issue or please PM me the email id on which we can report the issue.

Thanks

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